How Lane, Castleton, Hope Valley, Derbyshire, S33 8WJ, United Kingdom
Tel: 01433 620330  info@cheshirecheeseinn.co.uk

  CASTLETON CHRISTMAS LIGHTS SATURDAY, 18th November 2017   SWITCH ON AT...Read More
 
Deposit

A non refundable deposit of £20.00 per room per night is payable on all bookings.  Deposits can be made with credit/debit cards by telephone or by cheque supported by a cheque guarantee card.  Deposits received by post must be received no later than 10 days prior to departure.

Absence

No allowance will be made for temporary asbence, meals not taken or for departure earlier than confirmed.

Reservations

We respectfully remind you that a verbal or written reservation constitutes a legal contract.  In the event of a cancellation, both parties should endeavour to re let the accommodation.

Bookings

Please note that single night bookings at a weekend may not always be accepted.

Complaints


Any complaints must be reported to the management immediately as complaints received after the event will not be accepted.  In the event of utility failures outside of our control the management cannot be held responsible.

Cancellation

The Inn has a 14 day cancellation policy.  In the event of cancellation of your booking within 14 days of arrival we will make every effort to re let the accommodation, however, if we are unable to do so, you can be legally liable to pay the total value of the booking.  In order to avoid this, we strongly advise all intending guests to insure against cancellation.

Damages

In the event of any damage to property at the Inn caused by the client(s), we reserve the right to charge to replace, repair or professionally clean the item(s) concerned.  The proprietors reserve the right to amend, curtail or terminate any contract should the conduct of the person who is a party to that contract cause any detriment to the well-being or comfort of other guests.  In the event of any financial refunds given to guests due to a person(s) conduct then that person will be responsible for and charged the full amount of refunds given

More information

Check in/out

For the convenience of incoming guests we require rooms to be vacated by 10.30am on the day of departure.  Rooms will be available for incoming guests from 2pm on the day of arrival - please note that it may be possible to accommodate an earlier check-in by prior arrangement.


Car Park

Our large car park is directly opposite the Inn.  The proprietors cannot accept responsibility for loss of, or damage to guests' property both in the Inn or Car Park.